Cookie Policy
This Cookie Policy explains how Bookmyescape (“Company”, “we”, “our”, or “us”) uses cookies and similar tracking technologies when you visit or use our B2B travel portal and related services (the “Service”).
This policy applies to travel agents, tour operators, corporate clients, suppliers, partners, and other authorized business users of our platform.
1. What Are Cookies?
Cookies are small text files stored on your computer, mobile device, or browser when you access a website. They help websites function efficiently, remember user preferences, maintain secure sessions, and collect usage insights.
Cookies may be:
- Session Cookies – Deleted automatically when you close your browser
- Persistent Cookies – Stored on your device for a defined duration
- First-Party Cookies – Set directly by our website
- Third-Party Cookies – Set by external service providers
2. Why We Use Cookies
As a B2B travel technology platform, we use cookies to:
- Enable secure login and authentication
- Maintain user sessions during transactions
- Support booking workflows and API integrations
- Store dashboard preferences and settings
- Improve system performance and speed
- Monitor platform usage and traffic patterns
- Prevent fraudulent or unauthorized activity
- Ensure platform stability and security
Without certain cookies, core functionalities of the platform may not operate correctly.
3. Types of Cookies We Use
A. Essential Cookies
These cookies are necessary for the operation of our website and platform. They enable:
- User authentication
- Account login management
- Secure session handling
- Protection against fraudulent access
- Load balancing and server stability
These cookies cannot be disabled as they are required for the Service to function.
B. Functional Cookies
These cookies remember your preferences and choices, such as:
- Language selection
- Saved login details
- Dashboard customization
- User interface settings
They enhance user experience by reducing repeated inputs.
C. Analytics Cookies
These cookies collect aggregated information about how users interact with our platform. They help us:
- Understand usage patterns
- Identify frequently visited pages
- Monitor booking funnel performance
- Detect system errors
- Improve platform features
Analytics data is typically anonymized and used for internal reporting.
D. Consent Cookies
These cookies record your cookie preference selections so that we can respect your choices on future visits.
4. Other Tracking Technologies
In addition to cookies, we may use:
- Web beacons (pixel tags)
- Tracking scripts
- Server logs
- Local storage technologies
These technologies help us measure engagement, system integrity, and performance metrics.
5. Third-Party Cookies
We may allow trusted third-party providers to place cookies on our platform for purposes such as:
- Infrastructure hosting
- Payment gateway processing
- Security monitoring
- Analytics services
- CRM and support tools
These providers process information in accordance with their own policies and contractual obligations.
6. Managing Cookie Preferences
You can control or manage cookies in several ways:
Browser Settings
Most browsers allow you to:
- Block or delete cookies
- Receive alerts before cookies are stored
- Restrict third-party cookies
Consent Banner
Where applicable, you may adjust your cookie preferences through the cookie consent mechanism available on our website.
Please note that disabling essential cookies may impact login access and booking functionality.
7. Cookie Retention
- Session Cookies remain active until your browser is closed.
- Persistent Cookies remain on your device for a defined period or until manually deleted.
Retention duration varies depending on the purpose of the cookie.
8. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect operational, legal, or technical changes. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Service after updates constitutes acceptance of the revised Cookie Policy.
9. Contact Us
If you have questions about this Cookie Policy, you may contact:
By email: business@bookmyescape.co.in
By visiting this page on our website: Contact Us
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